“Virtually” the Best Team in the Industry

Marketing Manager - Wisconsin

Senior Programmer/Developer I

Midwest Family Mutual is a leading insurance provider dedicated to delivering comprehensive and innovative insurance solutions. We are committed to providing exceptional service and creating a supportive environment for our employees. As a regional carrier operating in 24 states, we offer a full array of Commercial & Personal Property and Casualty lines of business.

 

The Senior Programmers role is to write, code, test, and analyze IT Help Desk items, software programs and applications. This includes researching, designing, documenting, and modifying software specifications throughout the production life cycle. Additionally, this role includes end-user training / consultation, data fix analysis / resolution and Help documentation.  The Senior Programmer will also be involved in the daily monitoring, maintenance and execution of products and processes that necessary to the everyday functions of the company. 

This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues, implement new features and products as well as interact with all levels of users in order to maximize the benefit of IT systems investments.

This is a remote position and requires high speed cable/DSL internet and a home office space. Midwest Family has maintained a remote work environment since 2006 with no intentions of bringing employees back into a physical office.

Qualified candidate must have 8+ years equivalent work experience.

Responsibilities include but not limited to:

Operational Management

• Consistently write, translate, and code software programs and applications according to specifications or described deficiency/bug.
• Run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.
• Administer critical analysis of test results and deliver solutions to problem areas.
• Generate statistics, prepare, and write reports for management and/or team members on the status of the programming process.
• Install software products for end users as required.
• Write programming scripts to enhance functionality and/or appearance of company Web sit e and/or related Web applications as necessary.
• Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems.
• Run and monitor products and processes that are necessary for the everyday function of the company.

IT Help Desk / Product Maintenance

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Write training manuals, procedural guidelines, product detail overviews.
• Ask questions to determine nature of problem and walk users through problem-solving process.
• Follow up with users to ensure issue has been resolved.

Strategy & Planning

• Assist developers, analysts, and designers in conceptualizing and development of new / amended software programs and applications.
• Assist in the preparation and documentation of program requirements and specifications.
• Research and document requirements of program users.

 

Qualifications and Skills:

Education & Certification

• College degree, AAS degree or Programming Certification.
• 8+ years equivalent work experience preferred.

Knowledge & Experience

• Proven experience in leading/overseeing full stack design, development, and implementation of software and hardware solutions, systems, or products.
• Working technical knowledge of programming languages, including ASP.NET, VB.NET, C#, MVC, HTML, JavaScript. React/Angular experience helpful.
• Extensive database and operating systems experience with Oracle and SQL Server including SQL Developer and Golden, PL/SQL, SQL, DML, DDL.
• Thorough understanding of platforms such as Windows 2008, 2012, 2016 Server including configuration and management of web services, containers and websites.
• Solid working knowledge of current Internet technologies, including XML & JSON, ASP.NET, MVC, Web Services.
• Hands-on software troubleshooting experience.
• Knowledge of applicable data privacy practices and laws.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Working knowledge of TFS 2010, TFS 2017, Git and GitLab for change management and source control. Visual Studio 2010, 2017, 2019.
• Experience in build management, gated check-ins, automated deploys including Automise and CICD Pipeline.
• Experience writing, executing and automating complex reports and queries.

Personal Attributes

• Flexible and adaptable in regards to learning and understanding new technologies.
• Strong written and oral communication skills.
• Strong leadership skills.
• Strong interpersonal skills.
• Ability to conduct research into software-related issues and products.
• Highly logical.
• Technically proficient.
• Highly self motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work both independently and in a team-oriented, collaborative environment.
• Strong customer service orientation.

Work Conditions

• Remote work environment. This position may require at least two weeks’ training at a Midwest Family location.
• Overtime may be required to meet project deadlines, support production, conduct maintenance during non-business hours and monitor system processes.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices.
• Some travel will be required for the purpose of off-site software training and team meetings.
• Physically able to participate in training sessions, presentations, and meetings.
• Occasional lifting and transporting of moderately heavy objects, such as computers and peripherals.

Multi-line Claims Property Adjuster

Midwest Family Mutual Insurance Company is an “A-” rated property & casualty insurer with a strong reputation for stability, innovation, and exceptional service. We have been a remote-first company since 2006, offering flexibility and a collaborative team culture. 

We are seeking a skilled Multi-Line Claims Adjuster with expertise in Property claim handling to join our team. If you’re an experienced adjuster who thrives in a fast-paced environment and enjoys solving complex claims while delivering exceptional customer service, this opportunity is for you!

    

Key Responsibilities:

Investigate & Evaluate Claims

• Gather statements, research policy terms, and assess coverage, limitations, and exclusions.
• Conduct thorough investigations to ensure fair claim resolutions.
• Set appropriate reserves and document findings effectively.

Manage & Resolve Claims

• Work closely with policyholders, agents, and third parties to coordinate claims.
• Apply strong negotiation skills to reach fair and prompt settlements.
• Interpret Personal and Commercial insurance policies  to determine liability and coverage.
• Provide clear, professional communication to all stakeholders.

Ensure Compliance & Professional Growth

• Stay current with evolving legal statutes and policy conditions across multiple states.
• Maintain continuing education and licensing requirements.
• Adapt to changing technology in the paperless Claims Management System.
• Attend legal proceedings (depositions, mediations, trials) as necessary.

Required Experience & Skills:

• 5+ years of experience in Property claims adjusting.
• Strong analytical, negotiation, and decision-making skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office (Word & Excel).
• Ability to effectively prioritize and manage multiple claims.
• Experience in multi-state claims adjusting is a plus.

Education & Certifications (Preferred, Not Required):

• Bachelor’s degree in a related field.
• AIC, CPCU, or other industry certifications.

  Why Join Midwest Family Mutual?

• Fully Remote, With a Strong Team Culture
• We’ve successfully operated remotely since 2006, ensuring seamless collaboration and work-life balance.
• Competitive Compensation & Benefits.

• 401K & Roth 401K with company match

• Employer-Paid Defined Benefit Pension Plan

  

Work Environment & Expectations

Fully remote—must have a dedicated home office and high-speed internet. Standard 40-hour workweek (Monday - Friday) with potential work beyond standard hours during high claim volumes. Sedentary role with prolonged computer work—dexterity for keyboard/mouse required. Travel as needed for depositions, mediations, or training.

  

Ready to take your adjusting career to the next level? 

Apply today and become part of a company that values integrity, innovation, and a remote-friendly work culture!

General Liability Claims Adjuster

Join our team as a General Liability Claims Adjuster, where your expertise, problem-solving skills, and dedication to fair claim resolution will make a real impact. This role demands strong analytical abilities, sound judgment, and top-tier customer service to support agents and policyholders.

MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely.

 

Key Responsibilities

• Investigate & Evaluate – Conduct in-depth claim investigations, gather recorded statements, and determine coverage
• Reserve Management - Timely & Adequate reserving.
• Document Management – Maintain organized, professional claim files, reports, and communications
• Negotiate & Resolve – Strategically negotiate settlements to achieve fair, timely resolutions.
• Stay Current – Keep up with evolving legal statutes, policy conditions, and industry trends.
• Navigate Technology – Operate seamlessly within a paperless Claims Management System.
• Engage in Legal Proceedings – Travel as needed for depositions, mediations, and trials.

Qualifications & Experience

• 2+ years handling Commercial Liability claims, inclusive of litigation experience.
• Strong negotiation, analytical, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Word and Excel.
• Highly organized with keen attention to detail.
• Ability to work independently in a fully remote setting.
• Experience with mediations, arbitrations, and settlement negotiations.
• Strong collaboration with legal counsel and claims teams.

Work Conditions

• Fully remote role – Work from home full-time.
• Standard 40-hour workweek – Flexibility within structured hours.
• Tech-driven environment – Frequent computer and phone use.
• Some travel required – For legal proceedings and meetings.