“Virtually” the Best Team in the Industry

Our office is virtual because 97% of our employees work from home. It's not for everyone, but it's worked well for us since 2006, and our employees love it. Since we commenced our virtual operations, our revenues have multiplied five times and our team has more than doubled. Join the best insurance professionals in the industry!

Benefits
  • Group Health and Life Insurance
  • Defined Benefit Pension Plan
  • Employer Matched 401K
  • Work From Home
  • Internet Reimbursement
  • Competitive Paid Time Off
  • Paid Holidays
  • Educational Reimbursement Opportunites
  • And Much More....
Fun Facts
97%
MFM Employees that work from home
8%
Average Annual Employee turnover versus industry average of 25%
Current Openings

Underwriter

Midwest Family Mutual Insurance Company is an “A” rated property & casualty insurance company and has been recognized as one of the top 50 in the nation by The Ward Group.  We are seeking an experienced Commercial and Personal Lines Underwriter to join our team. Qualified candidate must have 3 or more years of Commercial Underwriting experience. 

This is a work from home position that will require high speed cable/DSL internet access, home office, and minimal travel into the office as requested.  Midwest Family has maintained a remote work from home environment since 2006 with no intentions of bringing employees back into a physical office. 

The underwriter’s responsibility includes growing and maintaining relationships with Independent Agents while underwriting a territory of both commercial and personal lines accounts. This will include completing an overall risk evaluation for the review and quoting of new business opportunities, renewal reviews, endorsement requests, inspection reviews and negotiating terms.

Candidates should have knowledge of the following underwriting functions:

  1. Risk Selection
  2. Classification and Rating
  3. Policy forms
  4. Retention and Reinsurance

Other requirements include, but not limited to:

  • 3+years of property/casualty experience required.
  • Strong understanding and knowledge of personal and commercial lines preferred.
  • Understanding of coverage forms and endorsements and how they apply.
  • Excellent organization and analytical skills with a strong attention to detail.
  • Strong written and verbal communications skills.
  • Completing tasks within company guidelines and standards.
  • Ability to work independently with excellent time management skills.
  • Strong working knowledge of Microsoft Office products, good keyboarding and technology skills.
  • Ability to work as part of a team.
  • Regular and reliable attendance.
  • Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities.
  • Perform other duties as may be assigned.

 

Education:

  • CPCU, AU designation or other insurance education preferred.
  • College Degree is a plus.

 

Midwest Family Mutual offers a competitive salary, internet reimbursement, an excellent benefits package that includes Medical, Dental, Vision, Health Savings, Flexible Spending, Short Term and Long Term Disability, Life Insurance, including robust retirement plans with 401k/Roth 401k with company match and a Defined Benefit Pension Plan.

 

Underwriting Service Representative

Midwest Family Mutual is a property and casualty insurance company, currently writing business in 21 states. We are looking for an energetic, self-motivated individual who enjoys a variety of work in a fast paced environment to join our service team. Qualified candidates will have a minimum of 2 years’ experience in the Property and Casualty insurance industry.

This is a work from home position that will require high speed cable/DSL internet access, home office, and minimal travel into the office as requested.  Midwest Family has maintained a remote work from home environment since 2006 with no intentions of bringing employees back into a physical office. 

Job Functions and Responsibilities:

  • Process Personal and Commercial lines endorsements.
  • Complete underwriting and claims clerical functions as assigned.
  • Process renewals for Commercial lines accounts.
  • Order and review property inspections and building cost estimators.
  • Answer correspondence and inquiries promptly.
  • Compliance with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
  • Use appropriate judgment in upward communication regarding department and/or customer concerns. 
  • Additional duties and responsibilities as assigned.

Qualifications and Skills:

  • 2+ years of property/casualty experience required.
  • Strong understanding and working knowledge of personal and commercial policies and coverages.
  • Excellent written and verbal communication skills.
  • Ability to work independently and be self-motivated.
  • Good Interpersonal and analytical skills.
  • Strong organizational skills and attention to detail.
  • Proficient with MS Office products.
  • Access to High-Speed Internet and dedicated home office space is required.
  • Must be able to travel to the regional and/or corporate office when requested. Travel is minimal.
  • High School diploma or GED required; Insurance Education is a plus - i.e. CISR, INS, CPCU, CIC, AU.

Midwest Family Mutual offers a competitive salary, internet reimbursement, an excellent benefits package that includes Medical, Dental, Vision, Health Savings, Flexible Spending, Short Term and Long Term Disability, Life Insurance, including robust retirement plans such as 401k/Roth 401k with company match and a Defined Benefit Pension Plan.

Office Services

Midwest Family Mutual Insurance Company is an “A” rated property & casualty insurance company and has been recognized as one of the top 50 in the nation by The Ward Group. We are looking for someone with good organizational skills, attention to detail and previous office experience to join our Office Services team. This is an administrative/clerical position that requires working from our corporate office in West Des Moines, Iowa.

Responsibilities include, but not limited to:

  • General office and clerical duties.
  • Scan and collate faxes, emails and other documents.
  • Multiple line reception phone - Answer and transfer telephone calls or take messages.
  • Open, scan and collate incoming mail; print and prepare/send outgoing mail.
  • Prepare and process invoices and other office documents.
  • Collect information and perform data entry.
  • Copy, scan and update paper and electronic documents.
  • Assist office personnel and other departments as needed.
  • Ensures that work is collated and directed to the appropriate person and/or work area in an accurate and timely manner.
  • Other functions may be assigned as business conditions warrant.

 

Qualifications/Requirements:

  • 2+ years’ office and/or administrative experience is a plus.
  • Strong written and verbal communication skills.
  • Ability to work independently with excellent time management skills.
  • Completing tasks within company guidelines and standards.
  • Excellent customer service skills.
  • Phone/receptionist experience preferred.
  • Strong organizational skills and attention to detail.
  • Good analytical skills is a plus.
  • Excellent computer skills, keying proficiency, and proficient with MS Office products.
  • Reliable transportation is a must.
  • Hours are 8:00-5:00pm CST; Monday – Friday.

Education/Training:

  • High School Diploma or GED.
  • Previous customer service and/or administrative experience preferred.
  • Insurance education/experience is a plus.

Midwest Family Mutual offers a competitive salary, internet reimbursement, an excellent benefits package that includes Medical, Dental, Vision, Health Savings, Flexible Spending, Short Term and Long Term Disability, Life Insurance, including robust retirement plans such as 401k/Roth 401k with company match and a Defined Benefit Pension Plan.